Frequently Asked Questions
Everything you need to know about your Light Heart beauty journey.
Are Light Heart products cruelty-free?
Yes, we are committed to ethical beauty. All Light Heart products are 100% cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location.
What is your return policy?
We want you to love your glow. If you are not satisfied, we offer a 30-day return policy on all products, provided they are in their original packaging and lightly used.
Do you offer international shipping?
We currently ship to over 25 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed with sensitive skin in mind. However, we always recommend performing a patch test before full application.